How to gain valuable customer experience information
We will focus on three main ingredients that will increase your customers' response rate as well as improve the data you receive from them.
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- Feb 26
- 3 min
Successful buy-in methods for change
We make approx. 35,000 decisions/day, so we are creatures of change. Then why do we resist change? Here are three ways to combat resistance.
- Feb 26
- 2 min
Are you a square in the face of change!
What happens when you come face-to-face with change? Go with the flow or sit on the sidelines. One of these options makes you a square...
- Feb 16
- 5 min
Problem-solving using the Timeline Root-Causing Technique
Next time you need to find out what really happened in a situation gone bad, try using the Timeline Root-Causing technique (TLRC)
- Jan 18
- 6 min
Turn Project Risk into Cash!
Just like the saying “when you get lemons, make lemonade,” there are risks that will turn into issues during project execution, so why...
- Jan 18
- 3 min
Successful Tips when managing risks
I find whenever I introduce the risk log to people, their first thought is I don’t need it. I know what I need to do and will just...
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