How to gain valuable customer experience information
Here are the three main ingredients that will increase your customers' response rate as well as improve the data you receive from them.
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- Feb 16, 2023
- 5 min
Problem-solving using the Timeline Root-Causing Technique
Next time you need to find out what really happened in a situation gone bad, try using the Timeline Root-Causing technique (TLRC)
- Dec 13, 2022
- 2 min
Become a force to be reckon with at work by problem-solving
Do you believe you can make a difference at work? I’m not talking about reading up on “The Secret" to think positive thoughts so they...
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