How to gain valuable customer experience information
We will focus on three main ingredients that will increase your customers' response rate as well as improve the data you receive from them.
top of page
Search
- Feb 16
- 5 min
Problem-solving using the Timeline Root-Causing Technique
Next time you need to find out what really happened in a situation gone bad, try using the Timeline Root-Causing technique (TLRC)
- Dec 13, 2022
- 2 min
Become a force to be reckon with at work by problem-solving
Do you believe you can make a difference at work? I’m not talking about reading up on “The Secret" to think positive thoughts so they...
bottom of page