Dec 1, 20209 minChapter 4: Dealing with DiscriminationBeing a Project Manager means dealing with difficult people, some even rude. Here is Anna handle her customer...
Sep 14, 202014 minChapter 3: Influencing without authority...Anna is faced with a senior manager who is a bully at work. She needs to fix the wrong he did without burning any bridges.
Jul 23, 20209 minChapter 2: A twist on how we CommunicateWhen you communicate using email you loose that interpersonal connection. you also loose information..here is a short story to show you how.