Oct 5, 20205 minInfluencing Strategies: Persuasion & ReciprocationThere will be times when convincing someone of your way of thinking is difficult, this is where you can use influence skills. Read more...
Sep 14, 202014 minChapter 3: Influencing without authority...Anna is faced with a senior manager who is a bully at work. She needs to fix the wrong he did without burning any bridges.